Service

We offer free shipping & Express extra pay freight shipping service. Warehouse:China

Free shipping Service :
System Operate Time : 1 day
Warehouse Operate Time: 2day
Shipping Time : 20-30days
Total Estimate Time : 20-35days

Express extra pay freight shipping service :
System Operate Time : 1 day
Warehouse Operate Time:1day
From warehouse to forwarder : 1day
DHL Shipping Time : 3-5days
Total Estimate Time : 7-12days

The DHL freight will be calculate when you check out,if there didn’t showed this option,please send us email.

Circumstances for returns and refunds

1.
By free shipping way ,received the goods time >45days
We can refund you 15USD as compensation ,at the same time you keep all goods.

2.
By free shipping way ,received the goods time >60days
We can refund completely, at the same time you keep all goods.

3.
By extra pay freight for the international express(DHL,UPS,Fedex,TNT),
received the goods time >20days.
We refund the extra paid freight.

4.
Product Quality Issue
Within 3days after received the goods,take the picture or videos ,send us email describe the problem. After we confirmed it is caused by us. We can send you replacement new product. As the international freight very expensive,you don’t need to return us the products which have quality issues.

5.
Goods missed in the transmission
If you didn’t receive the goods >45days,we will check with our forwarder ,if confirmed it is missed,within 5workdays,we will arrange send out new products again to you.
When you couldn’t check your tracking information in your account,you can come to us help to know the goods status anytime.

There is no returns option,if you meet above circumstances,you can requires send new products or refunds.

We are not accept any other not belong to above reasons require to return or refund.

Time limit for accepting replacement new product and refunds

For all refund ,you need to send us email(support@telesin-store.com)about your paypal account or bank details, we will refund you within 7-14workdays.

* 12 months Manufacturer`s limited Warranty for defective items (excluding items damaged and/or misused after receipt). Accessories come with a 3-month warranty.
* Defective items MUST BE reported and returned within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your order number. WE DO NOT REPAIR OR REPLACE ITEMS WITH AN EXPIRED WARRANTY.

For all online shopping ,we accept Paypal . Paypal also available with credit card. For wholesales customer ,if the total amount more than 2000USD,please send us email to pay by company bank ,the bank fee will cheaper than by Paypal.

When you use our services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.

This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can manage, update and delete your information.


INFORMATION TELESIN COLLECTS
Things you create or provide to us
When you buy products on our website,you provide us with personal information that includes your name,phone number,email ,consignee address,remark.
When you create a member account,you provide us your email.
When you to be our promote partner ,you offer us your bank or Paypal account name so that receive the commission.


WHY TELESIN COLLECTS DATA
We collect information to provide below service:
1.shipping goods to your destination.
2.Offer the before or after sales service.
3. Product promote Information.(this service is option)


SHARING YOUR INFORMATION
When we need to shipping goods to you,your consignee inform
ation will be let the forwarder know.


YOUR PRIVACY CONTROLS
You can require us delete your information from our system,we will not record any of your information,and you will never receive our email or call for communicate. If you need to do this,please send us email : support@telesin-store.com

Free Shipping
We offer free shipping in all of the world. If more than 45days arrived,we We can refund you 15USD as compensation.More than 60days arrived,we can refund completely . Refunds can not be given for shipments which are delayed due to causes beyond Free shipping control including, but not limited to the following: Acts of God, riots, strikes or other labor disputes, air traffic control delays, disruptions in air or ground transportation networks due to events such as weather phenomena and natural disasters.


Trademarks and Copyrights
Telesin-store.com™ and the Telesin-store.com logo are claimed trademarks of Telesin Digital., Ltd. Everything you see at this web site is Copyright, 2013,Telesin Digital., Ltd. unless otherwise specified. All Rights Reserved. All other product names and company logos are the trademarks of their respective owners.


Disclaimers and Limitation of Liability
Telesin Digital., Ltd shall not be held responsible for damage or loss of any kind due to your use of website and/or any other product purchased at Telesin-store.com. Our maximum liability to you is the amount you paid for the product.


THIS WEBSITE ("SITE") AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE ARE PROVIDED BY TELESIN'S ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND HEREUNDER, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE. YOUR USE OF THE SITE IS AT YOUR SOLE RISK


TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE SITE, INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE, OR OUR SERVERS OR ELECTRONIC COMMUNICATIONS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE SITE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING. HOWEVER, THE FOREGOING DISCLAIMERS AND LIMITATION OF LIABILITY PROVISIONS SHALL NOT APPLY TO THE EXTENT THAT ANY CLAIMS, DAMAGES, COSTS OR EXPENSES ARE THE RESULT OF OUR OWN NEGLIGENCE , FRAUD, WILLFUL INJURY OR VIOLATION OF LAW, OR A VIOLATION OF CHINA PRODUCTS LIABILITY ACT.


Fry's Electronics, Incorporated ("Fry's") shall not be held responsible for damage or loss of any kind due to your use of software and/or any other product purchased at Frys.com. Our maximum liability to you is the amount you paid for the product.


Possible Errors and Omissions on Telesin-store.com, in Advertisements, Email Notifications and Stores

We try to be as accurate as possible. However, we do not warrant that product descriptions or other content on Telesin-store.com, in advertisements, email notifications and in our stores are accurate, complete, reliable, current, or error-free. Prices and promotions are subject to change, and those on Telesin-store.com may vary from those offered in our stores. We cannot confirm the availability of an item until you place your order. Despite our best efforts, an offer or product description on Telesin-store.com, in advertisements and email notifications, or in our stores may have been misstated, or an item may be mispriced. For any of these reasons, we may cancel your order at any time up to the point of delivery or we may contact you for instructions on the order.


General
We may from time to time change the terms that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our Site from time to time.


Site Contents
Unless otherwise noted, all materials, including images, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site (collectively, the "Contents") are protected by copyrights and international treaty provisions owned, controlled or licensed by Telesin Digital .,Ltd. The Site as a whole is protected by copyrights and constitutes trade dress and all worldwide rights, titles and interests in and to which are owned by Telesin and all other Telesin trademarks appearing at this Site are trademarks of In case.


Communicate
You agree that Telesin may post notices on this Site or may, unless your profile settings specify otherwise, send electronic mail to you, and that such communications satisfy any legal requirement that communications be in writing.


Comments and Reviews
All comments and reviews will be screened prior to posting so please avoid including any personal information or inappropriate language. Reviews must observe the following standards or they may be excluded from the site: 1. Review must be written in a constructive tone to allow the reader to interpret the reviewer’s experience with the product being reviewed. 2. Review must not include other brand names or products. 3. Review must not include explicit pricing information. 4. Review must be free from profanity.


Links to Other Web Sites and Services
To the extent that this Site contains links to outside websites, services and resources, the availability and content of which Telesin does not control. Any concerns regarding any such website, service or resource, or any link thereto, should be directed to the particular outside website, service or resource. We encourage you to read the Privacy Policy and all other legal notices displayed on those websites, services and resources.


Inaccuracy Disclaimer
From time to time there may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you.


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